Change Management
This program enables participants to understand the fundamentals of change management and appreciate why it is integral to organizational success. They will explore various models—including Lewin’s, Kotter’s 8-Step, ADKAR, and...
Course Overview

This program enables participants to understand the fundamentals of change management and appreciate why it is integral to organizational success. They will explore various models—including Lewin’s, Kotter’s 8-Step, ADKAR, and the McKinsey 7S frameworks—and learn to compare, contrast, and apply them in real or simulated scenarios. The program emphasizes the roles and responsibilities of change agents, the importance of leadership, and effective stakeholder engagement. Participants will develop key competencies—such as emotional intelligence, communication, conflict resolution, negotiation, critical thinking, and problem-solving—to plan and implement change strategically. They will learn to sustain and embed change in organizational culture, monitor and measure success, and foster continuous improvement. In examining common barriers to successful change, like organizational inertia and change fatigue, participants will gain strategies to mitigate risks. Case studies will illuminate both successes and failures, providing practical insights across industries. By the end of the course, participants will have synthesized knowledge of future trends in change management, created personal action plans, and demonstrated mastery of essential principles through a final exam, equipping them to lead and support change initiatives effectively in their organizations.
Course Curriculum
9 lessons1Module 1: Introduction to Change Management4 topics
- What is Change Management?
- Importance of Change Management in Organizations
- Types of Organizational Change
- The Change Management Process
2Module 2: Theories and Models of Change Management4 topics
- Lewin's Change Management Model
- Kotter's 8-Step Change Model
- ADKAR Model
- McKinsey 7S Framework
3Module 3: Roles in Change Management3 topics
- Change Agents: Definition and Key Responsibilities
- Leadership in Change Management
- Stakeholder Engagement and Management
4Module 4: Skills for Effective Change Agents4 topics
- Emotional Intelligence
- Communication Skills
- Conflict Resolution and Negotiation Skills
- Critical Thinking and Problem-Solving
5Module 5: Planning and Implementing Change4 topics
- Assessing Organizational Readiness
- Creating a Vision for Change
- Developing a Change Management Strategy
- Communicating Change Effectively
6Module 6: Sustaining Organizational Change4 topics
- Embedding Change into the Culture
- Monitoring and Measuring Success
- Continuous Improvement and Feedback
- Celebrating Success and Reinforcing Change
7Module 7: Challenges and Pitfalls in Change Management4 topics
- Common Barriers to Successful Change
- Organizational Inertia
- Managing Change Fatigue
- Case Studies of Change Management Failures
8Module 8: Case Studies in Change Management3 topics
- Successful Change Management in Companies
- Lessons from Failures in Organizational Change
- Industry-Specific Change Management Examples
9Module 9: Final Thoughts and Course Summary3 topics
- Recap of Key Concepts
- The Future of Change Management
- How to Apply Change Management Knowledge
What You'll Learn
- Comprehensive coverage of key HR concepts
- Practical applications and real-world scenarios
- Best practices and compliance requirements
Course Completion Award
Certificate of Completion
Downloadable PDF certificate
Categories
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