Privacy Policy

Introduction

RecertifyHR.com ("we," "us," or "our") is operated by Gillon Holdings LLC, based in Sacramento, California. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Password (encrypted)
• Employer and role information
• Course progress and completion data

Payment Information

Payment details are processed securely through Stripe. We do not store your complete credit card information on our servers.

Automatically Collected Information

We automatically collect certain information when you visit our site, including:

• IP address and browser type
• Device information
• Pages visited and time spent
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Track course progress and issue certificates
• Send you technical notices and support messages
• Respond to your comments and questions
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Contract fulfillment (providing our services to you)
• Legitimate business interests
• Your consent
• Legal obligations

Information Sharing

We never sell your personal data. We may share your information with:

• Stripe (payment processing)
• Tawk.to (customer support chat)
• Hosting and infrastructure providers
• Analytics services
• Legal authorities when required by law

Your Rights

Depending on your jurisdiction (including GDPR and CCPA), you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at support@recertifyhr.com. We will respond within 30 days.

Data Retention

We retain your information as follows:

• Course records and certificates: 7+ years (for accreditation purposes)
• Analytics data: 14 months before aggregation or deletion
• Account information: Until you request deletion

Security

We implement appropriate security measures including:

• HTTPS encryption for all data transmission
• Secure password hashing
• Firewall protection
• Regular security audits

International Data Transfers

Our data processing occurs in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States with appropriate safeguards.

Cookies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to registered users. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@recertifyhr.com
Company: Gillon Holdings LLC
Location: Sacramento, California