Middle Management
1.75 Credits
11 Lessons
Course Overview
Course Curriculum
11 lessons1Module 1: Introduction to Middle Management5 topics
- Introduction to Middle Management
- Definition of Middle Management
- The Role of a Middle Manager
- Importance of Middle Managers in Organizations
- Middle Management Objectives and Module Breakdown
2Module 2: Leadership versus Management5 topics
- Leadership vs. Management: Definitions
- Key Attributes of Effective Leaders
- Key Attributes of Effective Managers
- Balancing Leadership and Management Responsibilities
- Case Study/Examples
3Module 3: Effective Communication Skills6 topics
- Importance of Communication in Management
- Verbal Communication Techniques
- Non-Verbal Communication
- Listening Skills
- Communication Barriers and Solutions
- Practical Exercise/Role-Playing
4Module 4: Team Building and Dynamics5 topics
- Building High-Performing Teams
- Understanding Team Dynamics
- Conflict Resolution Strategies
- Motivating Team Members
- Team Building Activities/Exercises
5Module 5: Strategic Planning and Goal Setting5 topics
- Importance of Strategic Planning
- Setting SMART Goals
- Developing Action Plans
- Monitoring Progress and Making Adjustments
- Examples of Strategic Plans
6Module 6: Time Management and Productivity5 topics
- Time Management in Middle Management
- Prioritization Techniques
- Tools and Techniques for Managing Time Effectively
- Overcoming Procrastination
- Productivity Best Practices
7Module 7: Decision Making and Problem Solving5 topics
- Decision-Making Process
- Problem-Solving Techniques
- Analyzing Data for Decision Making
- Involving Teams in Decision Making
- Real-Life Problem Solving Scenarios
8Module 9: Change Management5 topics
- Understanding Change Management
- Phases of Change Management
- Leading Your Team Through Change
- Addressing Resistance to Change
- Case Study: Successful Change Initiatives
9Module 10: Financial Acumen for Managers (Typical Financial Statements, Budgeting, and Forecasting)6 topics
- Introduction to Financial Acumen
- Understanding Financial Statements
- Key Financial Metrics
- Budgeting Basics
- Forecasting Techniques
- Practical Exercise/Case Study
10Module 11: Career Development and Succession Planning6 topics
- Importance of Career Development
- Creating Development Plans
- Identifying Training Needs
- Mentorship and Coaching
- Succession Planning Strategies
- Case Study/Example
11Module 12: Ethics and Corporate Social Responsibility (CSR)7 topics
- Understanding Ethics in Management
- Common Ethical Dilemmas
- Decision-Making Frameworks for Ethical Issues
- Introduction to CSR
- Benefits of CSR to Organizations
- Implementing CSR Initiatives
- Real-World Examples of CSR
What You'll Learn
- Comprehensive coverage of key HR concepts
- Practical applications and real-world scenarios
- Best practices and compliance requirements
Course Completion Award
Certificate of Completion
Downloadable PDF certificate
Categories
HR (General)